This is the era of Web 2.0 where people are highly connected and
have easier access to information than ever before. Finding solutions
via self-service has become a way of life. Today’s generation is fluent
with the Web, and prefers the no-waiting, 24/7 convenience of a
self-service portal. Not only are customer portals highly effective,
but people often like them better than conventional, more
time-consuming, agent-assisted support. Innominds has quickly developed
an expert team who have catered these needs and delivered business to
the customers who had unique backgrounds.
Features of the Self Help Portals included:
Key Accomplishments by Innominds while developing varied portals:
Tools and Technologies:
Features of the Self Help Portals included:
- Easy Portal Customization
- Customer and Data Analytics
- Help and e-training
- Tapping into Social Networks
- Branding and style configuration with customer tailored layouts
- Easy self-billing applications and high availability round the clock, Order Management Billing & Subscriber Profile Management
Key Accomplishments by Innominds while developing varied portals:
- Built a Business Engine for OTA provisioning
- Portal Applications are built for the end-user benefits integrating with Mobile Apps
- Subscriber Management Portals integrating with JBOSS servers
- Integration with UI based payment gateway - Credimax
- Internationalization and Localization of foreign languages.
- Landing Portal development for pre-paid data services for a Mobile carrier major
- E-learning and Social Networking portals
Tools and Technologies:
- JDK, Spring, JBOSS Portal Server, Apache Ant, Oracle AQ, Web 2.0, YUI, Java Struts, Caching frameworks, Web services, IBM Portal Express Server, Lotus Domino, .NET with C#
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